OneBeacon stands by our promise to provide our distribution partners and policyholders with superior claim service. From the initial loss report to claim resolution, our highly dedicated, experienced claim professionals will guide you every step of the way.
Our team is committed to making contact with our policyholders within one business day of receiving your claim. Our mission is not complete until we have provided a timely, fair and ethical resolution based on your policy’s terms.
Call: 877.248.3455 to check on the status of an existing claim or to speak to a OneBeacon Claims representative.
International Marine Underwriters
OneBeacon Accident Group
OneBeacon Crop Insurance
OneBeacon Excess & Surplus Lines
OneBeacon Government Risks
OneBeacon Professional Insurance
OneBeacon Program Group
OneBeacon Specialty Property
OneBeacon Surety Group
OneBeacon Technology Insurance
Property and Casualty:
Cindy Van Eyll
Forms and Resources
If you are a workers compensation producer or policyholder, please visit our dedicated websites to access resources and forms specific to the following industry groups:
Preferred Provider Organizations
We utilize the Coventry PPO in all states except KY, LA, NJ, NY and TX.
- To look up providers, please visit: coventrywcs.com
- Select “Client Login & Tools” in the top right center of the homepage. Type the Client ID of BEA and select the arrow to the right of the field. Select channeling tools which will display The First Health Network. To select providers by name, select the Name Search Option. The region search allows you to search for providers by geographic regions such as city, county, zip code, etc.
- The requirements for CA employers effective 7/01/14 can be found in the publication: OneBeacon-Coventry CA MPN information.
- The MPN provides MPN Medical Access Assistants within the United States who are available Monday – Saturday, 7:00 a.m. to 8:00 p.m. Pacific Time to provide employee assistance with access to medical care under the MPN.
Janet Chorzelewski, Claim Manager
Phone: 1.866.725.5171 x 7543
Chief Claims Officer
VP Claims Operations & IT
Special Investigations Unit:
If you suspect fraudulent activity related to a claim against a company within the OneBeacon Insurance Group, call this number to report it safely and anonymously.
Fraud Tip Line: 877.248.6182